There were over 389,000 reports of credit card fraud to the Federal Trade Commission (FTC) in 2021. Globally, there were over $32 billion in losses.
Sources: Federal Trade Commission and Nilson
In 2021, the Federal Trade Commission (FTC) reported that there were 5.7 million reports related to consumer fraud, and credit card fraud was one of the most reported types. The top two types of fraud included identity theft and impostor scams, which can also relate to credit card fraud. With this type of fraud being so prevalent, it’s helpful to know the data so you can know what to look out for.
When you become the target of credit card fraud, it can damage your credit score and make it difficult to recover. Here, we’ll go over some of the most important findings as well as what you can do if you’ve become the victim of credit card fraud.
Table of contents:
- Identity theft in the U.S.
- Identity theft in the U.S. by age
- Identity theft by state
- Credit card fraud in the U.S.
- Global credit card fraud losses by year
- Data breaches by year
- How credit card fraud hurts your credit score
Key credit card fraud statistics
Credit card fraud was down in the United States between 2020 and 2021, but it’s still a major problem. In addition to someone stealing your personal information, resulting in fraud, it’s also possible for a company you use to have its data breached. The following are some key findings from the data we collected:
- There were over 389,000 cases of credit card fraud reported to the FTC in 2021 (Federal Trade Commission)
- The largest data breach of credit card information happened in 2009 to Heartland Systems, and it affected 160 million credit cards (U.S. Department of Justice)
- Global losses from credit card fraud totaled over $32 billion in 2021 (Nilson)
- In 2021, Texas had the most reported cases of credit card fraud with over 146,000 reports (Federal Trade Commission)
- People ages 30 to 39 reported the most cases of credit card fraud in 2021, but those 80 years and older experienced the highest median loss of $1,500 per report (Federal Trade Commission)
Identity theft in the U.S.
According to the FTC, identity theft was the most common form of fraud reported during 2021. Identity theft accounted for just over 25% of all of the reports, which totaled 1.4 million reports during that year.
There are many ways criminals use stolen identities, but the most common form identified in the FTC report was people using stolen identities to open checking and savings accounts. This type of identity theft was up 64%compared to the previous year.
It’s also beneficial to remember that these are just the reported cases. There are many victims who never report these types of crimes to the FTC, so this number is likely higher than 1.4 million cases.
The seven common types of identity theft
Although criminals are likely to use stolen identities to open checking and savings accounts, there are seven common types of identity theft. Although criminals are likely to use stolen identities to open checking and savings accounts, there are seven types of theft that lead to stolen identities. This can include phone and utility fraud, government document or benefits fraud as well as tax-related fraud. Criminals then use these methods for fraudulent activities.
Government documents and benefits fraud leads the list with almost 400,000 cases reported, but it’s down two and a half percent compared to 2020. While this type of identity theft and credit card fraud is down, bank fraud increased by nearly 40%.
Type of identity fraud |
Cases reported in 2021 |
Percent change from 2020 |
---|---|---|
Government documents or benefits fraud |
395,948 |
-2.5% |
Credit card fraud |
389,737 |
-.8% |
Other identity theft |
377,102 |
6.7% |
Loan or lease fraud |
197,914 |
-3.4% |
Bank fraud |
124,388 |
39% |
Employment or tax-related fraud |
111,723 |
-1.5% |
Phone or utilities fraud |
88,813 |
-10% |
Source: Federal Trade Commission Consumer Sentinel Network Data Book 2020 and 2021
Reported frauds in the U.S. by age
The most recent data from 2021 shows that adults between the ages of 60 and 69 experienced the most cases of fraud, but those between 30 and 39 had the most losses that totaled almost $600 million.
Age group |
Percentage of cases |
Reported cases |
Total losses (in millions) |
---|---|---|---|
19 and under |
3% |
42,054 |
$51 |
20 to 29 years old |
14% |
186,639 |
$363 |
30 to 39 years old |
17% |
221,870 |
$598 |
40 to 49 years old |
14% |
191,372 |
$495 |
50 to 59 years old |
16% |
208,411 |
$484 |
60 to 69 years old |
19% |
249,597 |
$521 |
70 to 79 years old |
12% |
164,902 |
$364 |
80 and older |
4% |
52,325 |
$149 |
Source: Federal Trade Commission Consumer Sentinel Network Data Book 2021
Those between 30 and 39 years old experienced the most losses—however, Americans 80 years and older experienced the highest losses per person. The FTC also tracks the median amount of money lost, and those 80 years and older had a median loss of $1,500. To put that into perspective, reports for people between 20 and 69 years old lost closer to $500 per case.
Identity theft by age
The age group that reported the most cases of identity theft were those between 30 and 39 years old, similar to the total amount of fraud cases reported. Identity theft prevention is crucial, but many people of all ages don’t know what it entails. One notable data point is that compared to the FTC’s 2020 report, there was a significant decrease in identity theft for those 40 to 59 years old. This may be due to the fact that during 2020, many adults were receiving government benefits from the COVID pandemic, which led to a high amount of cases reported for government benefit forms of identity theft.
Age group |
Reports of identity theft in 2021 |
Percentage change |
---|---|---|
19 and under |
22,833 |
-3.5% |
20 to 29 years old |
191,334 |
.22% |
30 to 39 years old |
308,910 |
.92% |
40 to 49 years old |
266,269 |
-12% |
50 to 59 years old |
206,514 |
-15% |
60 to 69 years old |
118,093 |
-4% |
70 to 79 years old |
45,068 |
16% |
80 and older |
9,917 |
.02% |
Source: Federal Trade Commission Consumer Sentinel Network Data Book 2021
Identity theft by state
Every state, including the District of Columbia, is affected by identity theft. In 2021, Texas had the highest number of identity theft reports, with over 146,000 total reports. Texas is one of the most populated states, so when looking at the number of reports per 100,000 population, Rhode Island had the most reports at 2,857. Wyoming had the least reports at 620.
State |
Total number of reports |
Reports per 100k population |
---|---|---|
AK |
896 |
122 |
AL |
19,691 |
402 |
AR |
6,358 |
211 |
AZ |
28,108 |
386 |
CA |
133,119 |
337 |
CO |
33,572 |
583 |
CT |
6,666 |
187 |
DE |
5,449 |
560 |
FL |
110,675 |
522 |
GA |
65,666 |
618 |
HI |
2,993 |
211 |
IA |
3,758 |
119 |
ID |
2,719 |
152 |
IL |
117,056 |
924 |
IN |
11,866 |
176 |
KS |
39,461 |
1,355 |
KY |
10,416 |
233 |
LA |
34,043 |
732 |
MA |
16,566 |
240 |
MD |
29,778 |
493 |
ME |
2,239 |
167 |
MI |
20,556 |
206 |
MN |
9,457 |
168 |
MO |
13,372 |
218 |
MS |
9,906 |
333 |
MT |
1,130 |
106 |
NC |
30,318 |
289 |
ND |
999 |
131 |
NE |
2,409 |
125 |
NH |
2,205 |
162 |
NJ |
31,857 |
359 |
NM |
4,611 |
220 |
NV |
17,985 |
584 |
NY |
109,466 |
563 |
OH |
50,421 |
431 |
OK |
6,850 |
173 |
OR |
8,016 |
190 |
PA |
54,460 |
425 |
RI |
30,270 |
2,857 |
SC |
17,642 |
343 |
SD |
673 |
76 |
TN |
20,254 |
297 |
TX |
146,095 |
504 |
UT |
8,016 |
189 |
VA |
19,217 |
225 |
VT |
825 |
132 |
WA |
12,917 |
170 |
WI |
11,253 |
193 |
WV |
2,845 |
159 |
WY |
620 |
107 |
Source: Federal Trade Commission Consumer Sentinel Network Data Book 2021
Top 25 metropolitan areas with the most identity theft
Looking even closer at which areas have the most reports of identity theft, Providence-Warwick, RI-MA Metropolitan Statistical Area had the most per 100,000 people at 1,981. Illinois had the most reports within a metropolitan area, which came from the Chicago-Naperville-Elgin, IL-IN-WI Metropolitan Statistical Area at over 92,000 total reports.
Metropolitan area |
Total number of reports |
Reports per 100k population |
---|---|---|
Chicago-Naperville-Elgin, IL-IN-WI Metropolitan Statistical Area |
92,239 |
975 |
Houston-The Woodlands-Sugar Land, TX Metropolitan Statistical Area |
57,733 |
817 |
Miami-Fort Lauderdale-Pompano Beach, FL Metropolitan Statistical Area |
51,751 |
839 |
Atlanta-Sandy Springs-Alpharetta, GA Metropolitan Statistical Area |
51,172 |
850 |
Providence-Warwick, RI-MA Metropolitan Statistical Area |
32,176 |
1,981 |
Kansas City, MO-KS Metropolitan Statistical Area |
17,291 |
801 |
Las Vegas-Henderson-Paradise, NV Metropolitan Statistical Area |
15,055 |
664 |
Cleveland-Elyria, OH Metropolitan Statistical Area |
13,833 |
675 |
Memphis, TN-MS-AR Metropolitan Statistical Area |
12,434 |
924 |
Baton Rouge, LA Metropolitan Statistical Area |
10,126 |
1,184 |
Wichita, KS Metropolitan Statistical Area |
8,825 |
1,378 |
New Orleans-Metairie, LA Metropolitan Statistical Area |
8,311 |
654 |
Rochester, NY Metropolitan Statistical Area |
6,929 |
648 |
Lafayette, LA Metropolitan Statistical Area |
5,931 |
1,212 |
Syracuse, NY Metropolitan Statistical Area |
4,423 |
682 |
Topeka, KS Metropolitan Statistical Area |
3,591 |
1,548 |
Tuscaloosa, AL Metropolitan Statistical Area |
2,907 |
1,153 |
Rockford, IL Metropolitan Statistical Area |
2,393 |
712 |
Lawrence, KS Metropolitan Statistical Area |
2,175 |
1,779 |
Springfield, IL Metropolitan Statistical Area |
1,723 |
833 |
Champaign-Urbana, IL Metropolitan Statistical Area |
1,462 |
647 |
Manhattan, KS Metropolitan Statistical Area |
1,384 |
1,062 |
Bloomington, IL Metropolitan Statistical Area |
1,269 |
740 |
Kankakee, IL Metropolitan Statistical Area |
863 |
786 |
Decatur, IL Metropolitan Statistical Area |
697 |
670 |
Credit card fraud in the U.S.
While government benefits fraud is the most common type of identity theft, credit card fraud is still a major problem in the United States. As shown in a previous table, this was the leading type of fraud for people ages 20 to 39, and there were almost 400,000 reports in 2021.
States with the most and least credit card fraud complaints
In the FTC’s 2021 report, California had the highest amount of fraud complaints, which totaled over 391,000. This was roughly 70,000 more than the second state, Texas. The total amount lost in California due to credit card fraud was an astounding $820 million. The state with the least amount of reports was Wyoming, with 3,221 reports, but South Dakota had the lowest amount of losses at $6.8 million.
State |
Total number of reports |
Total losses |
---|---|---|
AK |
6,906 |
$13,078,284 |
AL |
26,986 |
$44,712,880 |
AR |
16,142 |
$16,692,589 |
AZ |
51,873 |
$116,030,737 |
CA |
244,585 |
$820,858,149 |
CO |
46,089 |
$87,975,013 |
CT |
21,278 |
$40,886,958 |
DE |
7,367 |
$14,135,903 |
FL |
156,319 |
$331,282,322 |
GA |
65,977 |
$112,980,173 |
HI |
9,193 |
$22,502,406 |
IA |
14,643 |
$21,219,834 |
ID |
10,786 |
$16,949,046 |
IL |
78,280 |
$128,953,942 |
IN |
39,621 |
$46,881,596 |
KS |
16,940 |
$19,916,988 |
KY |
25,082 |
$30,598,771 |
LA |
23,404 |
$30,022,528 |
MA |
44,020 |
$91,319,599 |
MD |
45,832 |
$93,976,802 |
ME |
8,397 |
$9,708,190 |
MI |
58,709 |
$83,309,393 |
MN |
33,234 |
$60,317,592 |
MO |
39,182 |
$52,266,861 |
MS |
13,952 |
$23,422,036 |
MT |
6,712 |
$9,582,342 |
NC |
64,517 |
$93,015,171 |
ND |
3,309 |
$8,897,094 |
NE |
10,242 |
$14,314,521 |
NH |
9,299 |
$13,660,810 |
NJ |
54,494 |
$122,175,462 |
NM |
13,773 |
$23,200,453 |
NV |
24,729 |
$69,551,003 |
NY |
123,684 |
$280,882,468 |
OH |
69,970 |
$86,270,313 |
OK |
22,036 |
$26,906,284 |
OR |
30,950 |
$65,371,881 |
PA |
79,178 |
$120,888,991 |
RI |
6,758 |
$11,564,650 |
SC |
30,918 |
$46,428,921 |
SD |
3,698 |
$6,828,535 |
TN |
42,606 |
$62,602,651 |
TX |
169,503 |
$369,437,769 |
UT |
19,327 |
$37,346,855 |
VA |
59,345 |
$112,898,996 |
VT |
4,132 |
$10,038,458 |
WA |
57,453 |
$135,661,564 |
WI |
33,942 |
$48,716,758 |
WV |
10,219 |
$10,206,786 |
WY |
3,221 |
$7,751,648 |
The most common forms of credit card fraud
There are two main forms of credit card fraud. These include fraud for existing accounts as well as fraud involving new accounts.
- New accounts: The thief will use your personal information to open a new credit card account under your name.
- Existing accounts: This is when the thief uses a card you already have to make purchases, which is done by using your information.
Fortunately, we’ve seen a slight decrease in both types of credit card fraud between 2020 and 2021.
Type of credit card fraud |
Number of reports in 2021 |
Percentage change from 2020 |
---|---|---|
New accounts |
363,092 |
-.68% |
Existing accounts |
32,204 |
-4.8% |
Source: Federal Trade Commission Consumer Sentinel Network Data Book 2020 and 2021
Global credit card fraud losses by year
Nilson creates an annual report tracking credit card fraud losses each year. While the United States has hundreds of thousands of credit card fraud reports via the FTC, there are many other countries that deal with credit card fraud as well. Since 2014, credit card fraud outside the United States has increased by roughly 87%.
Year |
Losses inside the U.S. (in billions) |
Losses outside the U.S. (in billions) |
---|---|---|
2014 |
$7.2 |
$10.9 |
2015 |
$8.4 |
$13.4 |
2016 |
$9 |
$13.8 |
2017 |
$8.9 |
$15 |
2018 |
$9.4 |
$18.4 |
2019 |
$9.6 |
$19 |
2020 |
$10. |
$18.3 |
2021 |
$11.9 |
$20.4 |
Source: Nilson Report December 2022
Data breaches by year
The Identity Theft Resource Center (ITRC) tracks data breaches as well as the total number of victims in their annual report. The most recent data from 2022 shows that there were over 1,800 data breaches, which affected 422 million victims. The highest number of victims came from a Twitter data breach, which affected a total of 221.5 million victims. Twitter also had a second data breach that affected 5.4 million people.
The total number of data breaches dropped to 1,108 in 2020 and then jumped 68%in 2021. We’ve seen a slight decrease between 2021 and 2022 of about 3%.
Year |
Data breaches |
---|---|
2017 |
1,506 |
2018 |
1,175 |
2019 |
1,279 |
2020 |
1,108 |
2021 |
1,862 |
2022 |
1,802 |
Source: ITRC 2022 Data Breach Report
Now, some may wonder why cybercriminals are targeting businesses more than individuals. The ITRC believes it’s much easier for these criminals to attack large companies that store millions of people’s data because they can get much more from a single attack.
Ransomware attacks are on the rise, when cybercriminals attack companies, steal sensitive user information and threaten to release it unless the victim pays a significant amount of money. In early 2023, Oakland declared a state of emergency after a ransomware attack caused network outages. And in 2022, Australia experienced multiple ransomware attacks, and one targeted Australian military personnel and defense staff.
Top 3 causes of data breaches
As a consumer, it’s beneficial to understand the causes of these data breaches. The ITRC’s report lists the top three causes of data breaches as cyberattacks, system and human errors, as well as physical attacks.
- Cyberattacks: Phishing emails, ransomware, malware, nonsecured cloud environment and credential stuffing
- System and human errors: Failure to configure cloud security, correspondence via email or physical mail, misconfigured firewall and lost devices or documents
- Physical attacks: document theft, device theft, improper disposal and skimming devices
Causes of data breaches |
Number of attacks |
---|---|
Cyberattacks |
11,595 |
System and human errors |
151 |
Physical attacks |
46 |
Source: ITRC 2022 Data Breach Report
The five largest credit card data breaches
Investopedia has created a list of the largest credit card data breaches to date. While it’s possible for your credit card information to be stolen if you click on the wrong link or someone steals your information, it can also be vulnerable due to a breach of your credit card company. The largest data breach of credit card information took place in 2009, which affected 160 million credit cards through companies like JC Penny, Wet Seal, JetBlue and many more.
Company |
Year |
Number of cards affected (in millions) |
---|---|---|
Heartland Systems |
2009 |
160 |
Capital One |
2019 |
106 |
TJX Companies |
2006 |
94 |
TRW/Sears |
1984 |
90 |
The Home Depot |
2014 |
56 |
Sources: Investopedia, Wall Street Journal, Associated Press, New York Times, U.S. Department of Justice
Most common forms of compromised data
Criminals who steal user data aren’t always looking for credit card numbers. In the ITRC 2022 report, they also compiled a list of the most common forms of compromised data. Most often, criminals steal a user’s name, and second on the list is a person’s Social Security number. Fortunately, only a small portion of these include a user’s bank account information.
Type of data stolen |
Number of compromises |
---|---|
Name |
1,560 |
Full social security number |
1,143 |
Date of birth |
633 |
Current home address |
565 |
Driver’s license or state ID number |
499 |
Medical history, condition, treatment or diagnosis |
465 |
Bank account number |
443 |
Medical insurance account number |
370 |
Undisclosed records |
226 |
Medical provider account or record number |
196 |
Source: ITRC 2022 Data Breach Report
How credit card fraud hurts your credit score
As you now know, credit card fraud is a major issue in the United States as well as around the world. Even if you keep your personal information under lock and key, you’re still at risk of a company you use having their systems compromised by cybercriminals. Once your information is stolen, these thieves can make charges that are hard to reverse and harm your credit score.
If you’ve been the victim of a cybercrime or simply have a credit score that could use some work, Credit.com is here to help. We offer a variety of services like ExtraCredit, and we can help you manage and build your credit.
You can also get your free credit report card. Sign up here to see where your credit stands today!
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