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Tax preparation loans have been criticized by regulators and consumer advocates as predatory loans that charge people high fees to borrow their own money.
Refund anticipation loans “target the working poor,” according to a report issued last year by the National Consumer Law Center. They “drain hundreds of millions of dollars from the pockets of consumers and the U.S. Treasury.”
At H&R Block, the company was forced to stop giving refund-based loans immediately when the U.S. Office of the Comptroller of the Currency decided on Dec. 23 to ban London-based HSBC bank from funding the company’s loans. The comptroller’s office did not release its decision publicly, but in October it did announce a cease-and-desist order against HSBC for violating the Bank Secrecy Act. H&R block announced the decision in a press release and on its blog.
Whatever the reason for the order, it left H&R Block with no money for refund advance loans (RALs) just a few weeks before the start of the tax season.
“The OCC’s 11th-hour timing will make it difficult for us to put alternative products in place at all of our locations in time for the early part of the 2011 tax season,” Alan Bennett, H&R Block’s CEO, said in a press release. “Millions of taxpayers will be deprived of credit, or they will be forced to use higher-priced alternatives.”
Image: zyphbear, via Flickr.com
Alternatives out, too
Meanwhile, the company’s competitors will find it more difficult to offer refund-based loans this year because of a decision by the IRS in August 2010 that it would no longer provide tax preparers with a digital “debt indictor.” Previously, tax prep companies received an electronic notification from the IRS about whether a taxpayer’s refund would be offset by the need to pay delinquent taxes or other debts. The companies would use this information to help them decide whether to loan money based on the refund, and how much to give.
Concerned that tax refund loans charge low-income predatory fees to access their own money, the IRS will stop giving out the indicator.
“Refund Anticipation Loans are often targeted at lower-income taxpayers,” RS Commissioner Doug Shulman said in a press release. “With e-file and direct deposit, these taxpayers now have other ways to quickly access their cash.”
Even with these new restrictions, H&R Block’s competitors are scrambling to win new customers now that the industry’s largest player is out of the game. But Jackson Hewitt, the #2 provider of refund advance loans and Liberty Tax Service, the third-largest player, have had recent troubles of their own. A year before H&R Block’s funding was cut off, the Office of the Comptroller of the Currency made a similar decision against Santa Barbara Bank & Trust, forcing the company to stop giving money to fund 75% of Jackson Hewitt’s tax loans, according to a story by The New York Times.
Leaders of the bank appeared pleased to get out of the tax loan business. “It will help return Pacific Capital Bancorp to its roots of being a pure community bank,” the bank’s CEO, George Leis, told reporters.
Liberty Tax Service also was hit in 2009 when it lost a lawsuit in San Francisco Superior Court on allegations that it ran misleading advertisements that presented its high-cost loans as tax refunds, charging interest rates as high as 395%. The company was ordered to pay $1.2 million in fines.
“Liberty Tax Service lured cash-strapped Californians into paying for high-cost loans, when they could obtain tax refunds from the IRS just weeks later,” Jerry Brown, who brought the lawsuit as the state’s attorney general at the time, said in a press release.
For years tax anticipation loans have come under fire from consumer advocates, who say that the industry’s practice of charging about 25% interest for short-term loans backed by federal tax returns amounts to predatory lending.
Consumers paid $738 million for tax anticipation loans in 2008, according to a study by the National Consumer Law Center, with an average annual interest rate of 72%. People who use tax prep loans are “essentially borrowing their own money, sometimes at extremely high interest rates,” the report found.
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