Bob Sullivan

Bob Sullivan

Bob Sullivan is author of the New York Times best-sellers Gotcha Capitalism and Stop Getting Ripped Off. His stories have appeared in The New York Times, the Wall Street Journal, and hundreds of other publications. He has appeared as a consumer advocate and technology expert numerous times on NBC's TODAY show, NBC Nightly News, CNBC, NPR's Marketplace, Terry Gross' Fresh Air, and various other radio and TV outlets. He helped start MSNBC.com and wrote there for nearly 20 years, most of it penning the consumer advocacy column The Red Tape Chronicles. See more at www.bobsullivan.net. Follow Bob Sullivan on Facebook or Twitter.

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All of Bob's posts
6 Horror Stories of Elder Financial Abuse
identity theft

6 Horror Stories of Elder Financial Abuse

Elder financial abuse is a big problem that’s getting bigger. Here are some of the horror stories from family and friends who are on the front lines.

Bob Sullivan

The Simple Chart That Can Explain Why Your Credit Score Dropped
Credit Score

The Simple Chart That Can Explain Why Your Credit Score Dropped

If you think being late on just one bill won't hurt your credit, this chart shows you just how much a late payment could kill your credit score.

Bob Sullivan

The Loophole That Lets Debt Collectors Come After You Again & Again & Again...
Managing Debt

The Loophole That Lets Debt Collectors Come After You Again & Again & Again...

Some consumers have encountered a frustrating cycle of recurring collections on debts they say they don't owe. Here's how the CFPB is addressing it.

Bob Sullivan

Sirius XM Refunding Customers Who Were Automatically Renewed
personal finance

Sirius XM Refunding Customers Who Were Automatically Renewed

A group of 45 state attorneys general announced a settlement over alleged deception by Sirius XM for wrongly automatically renewing customers' accounts.

Bob Sullivan

The AT&T Bill That Just Wouldn't Die
Miscellaneous

The AT&T Bill That Just Wouldn't Die

One woman tried to change her AT&T service, which caused a billing problem that came back to haunt her again, and again, and again.

Bob Sullivan

How to Spot a 'Work From Home' Scam
Miscellaneous

How to Spot a 'Work From Home' Scam

The offers look mighty tempting: Make boatloads of money working from home, no experience needed. Before you apply, know how to spot a work from home scam.

Bob Sullivan

How Often Should You Change Your Passwords?
Identity Theft and Scams

How Often Should You Change Your Passwords?

How often should you change your password? It seems like a straightforward question, but the answer is far from simple. Experts weigh in.

Bob Sullivan

Here's What It's Really Like to Have Your Car Repossessed
Auto Loans

Here's What It's Really Like to Have Your Car Repossessed

When Jennifer's husband left work one night, their car was gone from the parking lot -- not stolen, but repossessed.

Bob Sullivan

How One Man Got Even With a Debt Collector... in Court
Managing Debt

How One Man Got Even With a Debt Collector... in Court

When Kevin Jones was hassled by debt collectors to pay a bill he didn't owe, he did more than tell them to get lost. He sued.

Bob Sullivan

9 Hotel Gotchas
identity theft

9 Hotel Gotchas

It's summer travel season, and that means vacations, road trips and hotel stays. And when you check into a hotel, don't fall for these scams and fees.

Bob Sullivan