Christopher Elliott

Christopher Elliott

Christopher Elliott is a consumer advocate, multimedia journalist and customer service expert. He’s the author of How To Be The World’s Smartest Traveler (National Geographic), the definitive guide to having the best trip, and Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals (Wiley), a manifesto for empowering consumers and encouraging corporate responsibility.

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All of Christopher's posts
Help! My Bank Reversed My Credit Card Dispute
Credit Cards

Help! My Bank Reversed My Credit Card Dispute

After getting a chargeback and a "final" resolution, a customer learns that a card issuer is reversing itself and letting the credit bureaus know.

Christopher Elliott

Why Hotels Put a Hold on Your Credit Card
Personal Finance

Why Hotels Put a Hold on Your Credit Card

Mysterious, temporary charges on your credit card are routine for many hotels, but credit card holds can be a real inconvenience to travelers.

Christopher Elliott