Help! My Bank Reversed My Credit Card Dispute
June 16, 2015
Christopher Elliott is a consumer advocate, multimedia journalist and customer service expert. He’s the author of How To Be The World’s Smartest Traveler (National Geographic), the definitive guide to having the best trip, and Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals (Wiley), a manifesto for empowering consumers and encouraging corporate responsibility.
After getting a chargeback and a "final" resolution, a customer learns that a card issuer is reversing itself and letting the credit bureaus know.
Mysterious, temporary charges on your credit card are routine for many hotels, but credit card holds can be a real inconvenience to travelers.